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I was at a bit of a lose end when it came to having to move. I left my decision to get some help very late but when I contacted Chess Moves they were very understanding and helpful, holding a date for me, whilst I tried to sort some personal stuff out. They provided me with all the packing boxes etc prior to the move date and when it came to the move, I was very impressed by the shift they put in on the day and the manner in which they did it. The guys that came round were very friendly and obviously had plenty of experience, sympathetic to my concerns regarding the moving of all my vinyl and valuables, of which they took great care. There's no way I'd wish to move myself again after seeing how efficient they were - 8 hours from start to finish, and for one person, I had a lot of (heavy) stuff! I would recommend them to anyone and definitely use there services again. Neil, Hove.
Moriartyandme
10:39 22 Jun 17
I used Chess Moves recently to move my parents' belongings from storage to their new home after they were recommended to me by a friend. I found them very easy to deal with and Katie in the office was really helpful. The team who came on the day worked really hard, on the hottest day of the year, and remained cheerful and accommodating throughout. I would definitely use Chess Moves again.
Simon Parkyn
14:20 21 Jul 17
We have used Chess moves twice in 6 months, to move us into a temporary rented property and then into our new home. In both cases the service has been exceptional and very good value for money. The team work with you to minimise the stress before and on removal day, and display the level of care and attention which you hope for from experienced trade professions. We would use them again, without hesitation.
Lucy Harrison
13:24 25 Jun 17
I recently used Chess Moves for a move into storage and chose to go for the full packing service. Everyone from the company was very efficient, helpful and friendly. They took great care packing delicate items of furniture. I am very glad that I went with them after getting several quotes. I would highly recommend them to anyone about to move!
Patricia Kelby-Boulter
11:45 22 Jun 17
I couldn't recommend these guys enough! Having moved house twice before and paying pennies for crappy removal companies, we took the plunge with paying a little extra - and I'm so glad we did. I didn't have to lift a finger during the whole removal, and Danny and his team were so efficient. They made the whole process so stress-free and were very reasonably priced too! I will be using them again, if and when, we ever move again!Thank youu!!Ceri @ Junction Road, Burgess Hill
Ceri Quick
15:03 27 Jul 17
Really fantastic service, exceeded my expectations on what a removal company could do. Great attitude from everyone, great communication. Everyone was incredibly helpful, polite and thoughtful. Nothing was too much trouble. Hard workers, reliable and great value. Was hugely impressed by the whole team. Thank you!
Jason Kitcat
21:18 11 Sep 17
Absolutely fantastic Removals Team. We moved from the south of England to East Midlands and Without a doubt they made this a much lesser stressful experience. Katie from administration was superb, so understanding and helpful. Dan and his removal team were amazing, hard workers with a constant smile on there faces. Cannot recommend this moving company enough, great price and worth every penny.
Dean Robinson
12:46 14 Sep 17
Excellent service. I basically put my feet up while they moved everything around me. I think my only use on the day was to keep them going in tea! I wouldn't hesitate to recommend them.
Penny Calley
09:34 14 Sep 17
Friendly, professional, quick, cheerful, helpful. They dismantled furniture at my old place and reassembled it on arrival. I would definitely recommend them and I would definitely use them again. Really great.
Jason Handby
09:46 14 Sep 17
Chess Moves moved the contents of our four-bedroom house from Brighton to Ditchling and were professional and helpful from start to finish. Katie in the office was really helpful and responsive with the arrangements and supplying packing materials. On our move day Danny and his team worked incredibly hard all day and remained cheerful - working till after 7pm to get the job done. I appreciated the extras doing the plumbing for the washing machine and putting up our bed. They looked after our stuff and seemed very good value. Just make sure you've got plenty of biscuits accessible to keep them going.
Mark Whitaker
09:47 18 Sep 17
I have used Chess Removals twice.It was a very good experience on both occasions. They were punctual, efficient, hardworking and good value - all the things you expect from a removals company. Moving is a stressful experience, and it was a relief to spend the day with people who I enjoyed being around, and who made the process easier overall.
H C
13:17 23 Oct 17
I was so impressed with Chess Moves. It is the first time I have used a removal company, always relying on friends before.Katie was fantastic at getting everything arranged, from start to finish. Danny did the quote, which was very good value for money and gave me confidence that Chess Moves were the company to choose.On the day of the move, I could not of been more impressed. Chuck and Ryan started work straight away, with such efficiency and care. It was actually hard to get then to take a breather and have a well earned cup of tea! The whole move was made so easy and stress free and I would recommend the whole team without reservation. Thank you Chess Moves.
Dee Gillham
08:39 24 Oct 17
Great team that moved us, and at a great price too. Would really recommend them to anyone. They were quick but more importantly careful with all of our stuff.
Rich Ellis
16:24 24 Oct 17
I had a excellent all round experience with Chess Moves. Their entire team were friendly and helpful, the fee was reasonable and the house move from Brighton to London could not have gone better. They have a very friendly and personal approach and it actually felt as though I had known them for a long time. Their flexibilty was also appreciated when we had some delays further down in the chain ! Very happy to strongly recommend Chess. Martin
Electric Owl
11:11 27 Oct 17
Very professional and efficient. Danny came before the move to see what was being moved and work out access etc. On the day, he arrived with his team and they did everything, including packing and reassembling all furniture at the other end. No fuss, no breakages - and in no time, we were moved from one house to the next. We had some last minute changes to our requirements and these were handled quickly and simply by Katie in the company office. A great service and a good price. The company's employees are really lovely too. I would not hesitate to recommend this firm and I would definitely use their services again.
Frances Miley
11:59 09 Nov 17
We did a potentially stressful long distance move from Brighton to Cornwall in October.From my first connection with Chess when Danny came round to discuss our requirements until he then lead the safe delivery of our house contents to Truro 280 miles away, absolutely faultless service.Katie in the office was always helpful and professional.I would not hesitate to recommend Chess to anyone.My parents who will make the same move in the Spring will not even consider another company.Thanks so much.
Claire Martin
04:43 10 Nov 17
Very impressed with ChessMoves, from the booking process to the highly efficient and helpful removal staff on the day. It made our moving day much less stressful than we imagined. We would highly recommend Chess Moves to others.
Emma Smith
08:09 16 Dec 17
I'm always a bit suspicious of reviews at the very high and very low end. However, it would be unjust to give less than 5* for the service I received. We needed removal, storage while our home was redecorated (new floor etc) - then moved back afterwards. The lady in the office was efficient and so helpful. The head remover Danny came out to survey our needs etc. They should patent him and his "Can Do" approach to everything. I got the total service - packing stuff up as well. They went the extra mile. I didn't have to remind/beg/hassle them for anything. They seemed to anticipate it all - must be down to experience. As a previous reviewer said "nothing was too much trouble". Methodical, calm. That's what you need during a move. I've been singing their praises to everyone.
Mary Moore
11:38 05 Jan 18
Couldn't have asked for more. The guys did a brilliant job. We had the full packing service and were so impressed with how they looked after and packed our things, and how neat and tidy they were. All the guys were really professional, friendly and went the extra mile to make the move stress free for us. They were really competitive in their costs as well. I wouldn't hesitate in recommending them.
mike cairns
20:45 06 Feb 18
I used Chess Moves for a recent house move. This was our third move from rental property to rental property in as many years and being busy professionals, we didn't have the time to get organised to move just after Christmas, so we opted for the packing and removal service and it was a god send! The guys came in and packed the majority of the house the day before the move and then on the day of the move, whilst the van was being packed, other rooms were continued to be packed into boxes - well worth the money!It saved me a great deal of stress and back pain by having this in place, so I would 100% recommend.
Gemma Maidlow
16:49 13 Feb 18
Fantastic service from start to finish. The whole team were great. I would use Chess Moves again without hesitation.
Jason Rasih
10:02 23 Mar 18
Chess made my move as painless as it can be. They packed efficiently and professionally, taking all the pain out of it. They were patient and supportive all day on the move day, when we were all stuck waiting for solicitors to do their thing. A real pleasure to have around.
Barbara Bush
20:33 23 Apr 18
Excellent service: fast, efficient and very polite removal guys! Very pleased and would use again.
Jeni Buckley
16:56 07 Jul 18
Everyone at Chess Moves Removals was great. The office were helpful and responsive. And the guys who did everything on the day of the move arrived exactly on time, and were all hard-working, friendly, helpful, and thoughtful. I couldn’t have asked for more.
Ian Griffiths
16:31 11 Jul 18
The professionalism for the survey along with the guys who did the move itself was fantastic. They were good natured and always willing to ensure we got everything we needed. I would definitely recommend you to others. That and getting the move done in double quick time was also very impressive.
christopher small
10:05 18 Jul 18
Couldn’t fault the service we got. Quote was speedy and the staff catered for the changes of dates that I needed. On the day everyone worked so hard and went above and beyond to get us moved as stress free as possible
The Rolley's
16:24 19 Jul 18
I highly recommend Chess Moves. All of the staff, both in the office and on the removal day, were efficient, friendly and helpful. Nothing was too much trouble for them; they made moving house stress free. Thank you!
Deborah Hawkins
19:39 18 Jul 18
I have now used chess moves 3 times. & I cannot fault them! They provide a sterling service with smiles all round. & They are not defeatist - they will try every which way to get furniture into the most impossible spaces (only failing once, & it really would not fit!). I would thoroughly recommend using them, & Danny is realistic in his approach to providing quotes.
Philippa Torelli
19:13 18 Jul 18
I have moved many times over the years and I can say that my whole experience with Chess removals from the visit and quote at the start to the actual move itself has all been excellent. Excellent communication throughout. The quote was very competitive. The move itself went so smoothly the removal men were so friendly and efficient and nothing was too much trouble. They were very quick but always careful. Nothing got broken or went missing. If I ever move again I will always use Chess Moves and would recommend them to anyone else.
David Ritchie
09:37 20 Jul 18
Chess Moves were incredible. 2 really friendly incredibly hard working and speedy guys made our move stress free and straight forward. Would highly recommend as they completely delivered in terms of service and made moving homes virtually stress free. Thanks guys.
Laura Heaps
19:34 22 Jul 18
Chess Moves moved us recently, from the moment Danny came to give us an estimate I felt as if a weight had been lifted off me, everything I thought was a problem was 'No problem at all'. That carried through to moving day where Danny and his team kept our spirits up with their banter even when our keys didn't arrive until very late afternoon. Everything was moved safely even to the shed at the top of a steep garden. Danny even mended our pipe when we nearly flooded our kitchen when we turned the tap on. Can't praise them highly enough. Thank you guys and Katie.
Pam Lelliott
11:34 26 Jul 18
We were very impressed with chess moves removals for packing and removals services from Brighton to Hertfordshire (2 bed flat). We found it very easy to communicate by email and phone, and had prompt responses to any queries regarding move day. We found the quote more professional and coherent than competitors we had met with. We were surprised by how calm move day was and the men did an excellent job of packing things securely; special thanks for taking the legs off our large dining table and reassembling it. In spite of the 35 degree heatwave we were very impressed with their positive attitude. We are happy to have had such a top efficient service at a very reasonable cost. Would highly recommend!
Yoseph Citron
10:28 15 Aug 18
Sorry for late feedback – just emerging from boxes!. All staff helpful from start to finish. Friendliness appreciated and useful tips given too. Re-assuringly professional and delivered everything on time and undamaged. Thank you very much all. Catherine and Mark
C Harrison
21:33 16 Aug 18
Last week Chess Moves moved my family's everything from Shoreham by Sea, 550m north to Renfrewshire, west of Glasgow. Having moved many times I think I'm experienced enough to say they were exemplary.Ryan, Regan & Anthony were a pleasure to meet, impressively able and incredibly hard working. My massive thanks to you three for making a very relaxed occasion out of a stressful one & I hope you all got back from Scotland at a reasonable time.The process of moving home shouldn't be easy or enjoyable but was pretty close. The guys took perfect care of all our stuff and were efficient, on time, friendly and obviously very capable. If you're moving, you'd be unwise to not do so with Chess.For what it's worth Chess Moves were also the most competitively priced too - of five Sussex movers I spoke to directly and three via an aggregation website.
John Young
16:06 30 Aug 18
I’ve used Chess Moves before so I knew they would be the best removals firm to take charge of my Mother’s very delicate situation. She’s severely disabled and therefore it would be a full military operation to move her. We needed a removals firm who would be both respectful and sensitive of the situation. Luke (owner) was very understanding about us confirming the official date for moving. We’d had issues with the sale so we couldn’t commit until the week of the move. Luke was amazingly patient. On the day, as soon as Ryan and Paul turned up, I knew I’d made the right choice. They were true professionals and went over and above the call of duty. Both my Mother and I felt completely secure with them on board. They were very patient during the interruptions (the hoisting of my Mother into a chair and the removals of the special bed and recliner by the RNS). The move wasn’t far (5 mins away), but we needed the hoist to stay till my Mother was taken into the Ambulance. Ryan offered to drop it off as he could see how difficult it could make thing otherwise. Ryan is a hard worker and very warm and friendly as was Paul. I agree with the previous comment about being competitively priced. I think Chess Moves are the best kept secret. If you want a decent firm at a decent price, then go to Chess Moves.
Carey Christoforou
09:18 11 Sep 18
Excellent removals service and storage. Our possessions were in storage for two and a half years whilst we worked abroad. Everything came back to us in good condition, fresh, and not even bedding smelling musty. Thankyou for making this part smooth and easy.
Catalina Owston
15:23 15 Sep 18
Great service! It was a really busy time for us so I used the full packing service. Everything was done as promised and on time. Fully trusted the guys, they were in the house on there own, everything was brilliantly packed without any damage. Thanks again
Mark Bennett
19:09 15 Sep 18
We were so happy with the service and job that Chess Moves provided. We had probably left the last 5% of packing to the morning of the move, for the last minute items. When the team arrived, they were very understanding and helped us pack the last bits as they moved all of the rest of the house. They were very friendly, very helpful, and very kind to our little boy when he was trying to help! And VERY quick loading up a 3 bed house. There was absolutely no damage to any of our stuff. I would recommend Chess Moves to anyone and will check to see if they service our area if/when we move again. Many thanks for making a stressful event go as smooth as possible.
Jason Murphy
10:06 17 Sep 18
I used Chess Moves for moving from a 1st floor flat and they were very fast and extremely careful with my possessions. They took the time to dismantle and reassemble certain items and provided wardrobe boxes and emptied my hanging clothes directly into these and out into the wardrobes at the other end. Very good value compared to the other quotes I received. Would highly recommend.
Nick Atkins
13:22 02 Oct 18
These guys are amazing! Our move from Second Avenue, Hove, going into storage and later from storage to our new house in Storrington went without fault. Nothing was broken and the guys were professional friendly and helpful at all times. We cannot recommend these guys highly enough. Go for it!!
Eric Dunning
16:54 03 Oct 18
The removal men arrived on time,were very pleasant and carried out the move quickly and efficiently. Nothing was too much trouble and made the move much less stressful than it could have been. I would not hesitate to use Chess Moves again.
Sue Ainley
07:49 13 Oct 18
These guys are incredible, so efficient, full of energy, keen to help with anything, and the group we had completed the pack up and move with a great sense of humour. We thought they were fantastic. Would highly recommend.
Hayley Exon
12:50 09 Oct 18
Luke and his team were beyond amazing and I cannot recommend them highly enough. Throughout the whole moving experience they went above and beyond, delivering the perfect balance of professionalism and friendly support. I couldn't have asked for a better service during a very stressful period. Thank you again!
Hannah Ashenden
15:16 23 Oct 18
Thanks so much to the whole Chess Moves team for such a friendly and professional removals service, we couldn't be happier! From the initial survey with Luke, which was informative and thorough, to the moving day itself where the team were absolutely brilliant and got us moved swiftly and calmly, and all for a very competitive quote. We will definitely recommend you guys to anyone we know who moves. Thank you!
Kate Langley
17:14 24 Oct 18
We used Chess Moves in October and they were worth their weight in gold. Wouldn't hesitate to use them again and would very strongly recommend. From first contact, to getting quotes, bearing with us while dates changes twice, to the big day itself, all the staff were fabulous, so friendly helpful and professional. Moving with a three year old and a four month old could have been a nightmare, but thanks to these guys it was a breeze.
Amanda Barrie
16:48 02 Nov 18
Amazing service from start to finish. Made the day of moving stress free with nothing being an issue. Pre-moving day all the information was clear and concise walked you through the process, next steps and any questions were answered.On the day the team were prompt and explained all the process - amazing bunch of guys, with nothing being too much trouble - friendly and really helpful.Thank you Chess, would highly recommend you to anyone
Andy Gilbert
12:59 02 Nov 18
We used Chess Moves Removals based on a number of recommendations we received from neighbours who had previously used their services. From the moment Luke conducted the first visit to run through the process, we knew we were in excellent hands. The team arrived on the big day, and we couldn't have been more thrilled with their professionalism, can do attitude, efficiency, patience and friendliness. They really did make it all happen as seamlessly as possible and I highly recommend them!
Rebecca Nash
11:32 02 Nov 18
We have used Chess twice now and both times they have been exceptional. In between we tried another company which was slightly cheaper and regretted it. Chess are very competitive and really make moving as stress free as it can be. Nothing is too much trouble, they are very professional and caring. Thanks again, we will definitely use Chess next time!
Karen Pooley
19:37 20 Nov 18
Started with an up front and honest quote. Followed by fantastic guys that packed and moved me. Couldn’t speak more highly for the 3 who moved me. Everything done efficiently and with such a fun, positive and relaxed manner. I would recommend this firm to anyone looking to move with ease. Thank you Chess!
Zoe Colson-Spence
19:59 04 Dec 18
We used Chess Removals on the 14.12.18. They were fantastic from start to finish and worked into the evening making sure our things were unpacked and assembled correctly. They were extremely attentive and nothing was too much trouble. I have recommended them to my parents who are using them on Monday for their move . Thank you so much Chess Removals .
Stella Bray
05:54 15 Dec 18
Absolutely the best removals company I’ve ever used. From start to finish they were professional, friendly and extremely competitively priced. Luke was really helpful with the initial booking, always replying quickly to my queries. The team on the day worked speedily and cheerfully and were incredibly polite. Highly recommend.
Julia Simpson
17:32 28 Dec 18
Moved from Rottingdean to Hove Chess moves were professional from start to finish. Polite, friendly and helpful. The quote was competitive and prompt. My new flat was three floors up but they never complained or stopped smiling. I was so impressed I recommended them to my daughter who moved a week after me. We were both happy we chose them.
teresa steel-chauland
00:20 29 Dec 18
Luke came to the house to assess what was needed for our move, and gave a prompt and accurate estimate. He was extrememly professional and pleasant to deal with, and he made a point of keeping in touch personally throughout the process, which was very reassuring.On the day of the move the removal men (Chuck, Ryan and Paul) were punctual, pleasant and very competent. They were friendly and cheerful to have in the house, making sure that the whole process of our move went smoothly and calmly.Our furniture has now been stored by Chess Moves and we look forward to them delivering it all when we move to our new home.We can highly recommend Chess Moves to you.
Barrie Brickle
20:06 29 Dec 18
The guys turned up early and ready to go! From that moment on they were totally professional, friendly and knew exactly what they were doing. After one swift walk around they carefully and quickly removed everything in a timely manor. My children were home with me at the time and they were always manoeuvring around them and me without any fuss. They were on time to the new property and repeated the same excellent service unloading and building our furniture asking us where we'd like everything to go first. I can't recommend this company enough from the professional one-to-one consultation and walk round with management, to the moving team themselves and the follow-up afterwards. Excellent company and very fairly priced. Wouldn't hesitate to use them again!
Hope Chauland
12:47 03 Jan 19
I recently moved from a 14-room, 4-storey house, which has been in the family for 30 years. The idea of physically moving out was partly what kept me there so long, but after my very first meeting with Luke, I was reassured. The guys did not disappoint on the day. They were professional and polite. There was no banter, I never even saw any of them take a phone call. They just battled on over two days until everything was done. They were unerringly courteous and even attracted the attention of passing neighbours who commented on how pleasant they were. What more can I say to recommend this firm to everyone! Thank you Luke and the team. You were terrific.
Dinah Longden
16:21 01 Feb 19
We used Chess Moves to move 4 years ago and did not hesitate to contact Luke to arrange moving to our new home. Everything went as stress free (as moves go), both the guys were friendly and made me and my husband feel relaxed. We definitely won't hesitate in recommending the company to oureceive family and friends.
Sean Delacour
18:27 01 Feb 19
Outstanding service from start to finish. Luke came out to give a quote at a time that suited me after work hours. He was quick and professional and also very friendly. Nothing was too big or too small or any problem at all. 3 quotes were given, removal only, removal and boxes, removal and packing service which included boxes. No pressure for any quote just fair and honest. I chose removal and boxes but didn’t use all the boxes in the end so these were actually refunded with no issues or argument. On the day the guys were brilliant. On time, no messing about and straight to work. They were also very friendly, polite and professional, again no problem too big or too small. They took beds apart and moved drawers without having to empty them, making the whole packing process a lot easier.I would highly recommend Chess Moves to use and will use them again when the time comes.
Short Stay School
11:40 08 Feb 19
I had a good experience with Chess Moves when moving within Brighton recently. They kept in touch regularly, we’re reasonable and flexible on dates and packing volumes and dealt with our issues/queries promptly and thoroughly. On the day the three guys worked really hard to make the move a success and were friendly and professional throughout. I would highly recommend them to others.
Elaine Threlfall
12:37 11 Feb 19
I had several quotes by different companies and I decided to go with my gut instinct and the one who didn’t charge extra for key waiting times. Thank goodness I did.Luke came to do a survey of my needs and was quickly able to allay any concerns and questions I had about the move. I have never had my goods packed for me in any move I have had but I decided to give it a go as my health would hinder me too much. I am so glad I did. The removal team arrived on time and began working the moment after I walked them around the house. Everything went seamlessly so so quickly. Just blink and it was packed and in the van. Chuck who led the packing and loading team sussed me out quite quickly and was able to joke and have a laugh whilst working like a TrojanAbsolutely nothing got damaged which is a first for me. Would I recommend them as a company ..... absolutely !!
Rosie Cole
22:04 22 Mar 19
I can highly recommend this removals company, I’d read good reviews online before ringing up for a quote & Luke was very kind & professional & the quote was very reasonable so we didn’t need to get a quote from any other company. It’s also great because you don’t have to leave a deposit when preliminarily booking a moving date especially as ours changed many times! The 3 guys that moved us on the day were very friendly, professional & quick & made a very stressful day a lot easier especially as the people we were buying off of hadn’t finished moving their stuff out on exchange of keys,so the guys very kindly offered to help them to speed things along which they really didn’t have to do. Much appreciated. They were professional & kind from start to finish & I can’t recommend them enough. Thanks again to all the guys at Chess moves.
Caroline Parks
20:40 10 Apr 19
Chess Moves have been faultless in managing our move. Following a professional and courteous appraisal they proved very competitive on price. They were able to accommodate a straight move to our new property or a move in to storage should that be required. Ultimately we needed the latter and were only able to give a few days notice, which didn't present any issues. The storage dragged on for over seven weeks which proved no problem for Chess Moves. They also kindly held our proposed move date in their diary for several weeks, without solid confirmation, for which I cannot thank them enough. The whole final move from storage to the other side of the country was achieved with only a weeks notice from exchange. The chaps who provided the full packing service, move out and move in were amazing. How they kept such good humour while grafting so hard is a mystery to me but it made the whole process decidedly less stressful. Nothing was too much trouble, no matter how heavy the item or how many floors we were asking them to lug it up. They are a credit to the company. The attention to detail in the safe packaging of our belongings was far beyond what I would have expected. Communication with the company at every stage was outstanding. If you are looking for a removals company, I advise you get a quote from Chess Moves. You'll be glad you did!
Dan Hayman
16:07 15 Apr 19
These guys are the best! Ryan and his team made it really easy for us, nothing was too much trouble for them. We had the full packing service which is very worth while having. This was a 3 day move including the packing!
Phil G
19:16 30 Apr 19
Luke at Chess Moves was friendly & professional right from the start which is why I chose to use them for our move. They were flexible & helpful throughout. Chuck & his team were excellent on the two days that were assigned for our move. We relocated & we're very happy with the service they provided.
Clare McGregor
11:39 08 May 19
I have used Chess Moves 3 times, and each time they have been fantastic - from the initial visit to quote for the removal (their knowledge about storage space and how to store certain items is great), the countdown to move and the moving day itself, they are punctual, professional, careful with your stuff and in and out quickly. With my latestmove I didn't even bother to get quotes from anyone else. Will definitely be using them again when I move into my new build in a few months time.
Lucy Robinson
06:20 20 May 19
Chess Moves Removals were amazing! The whole customer journey was incredibly pleasant and easy. From booking in a surveyor to come round to the actual move day. Luke who came round to survey our stuff was very professional, he called me before arrival to let me know his ETA, very friendly chap! On actual move day, the team led by Chuck were amazing, they were incredibly hard-working, they moved us from a flat (with stairs to run up and down) into a house (with also a lot of stairs to run up and down) and they did the job quickly, efficiently and with great sense of humour. One thing to note that hopefully will help your decision to choose Chess, they do not charge for waiting time (which some removals company's do), we didn't get our keys for our new place until about 3:30pm and the guys were incredibly patient at waiting for us as we ran around Brighton getting the keys. The other thing to note is that they came in very competitive compared to other removals companies. I cannot recommend these guys enough, they really took most the stress out of move day. Thanks guys!
Vai Cheung
08:46 29 May 19
Moving to a different city with a 9-month old teething baby was an extremely daunting prospect for us and I'm so glad we picked Chess Moves as our removal company. We had quotes from others, but Luke was the only one who was through, reassuring, and completely up-front about all the costs involved. His office handled the admin side of things including sorting out parking suspensions, and this was matched by the fantastic moving team. Ryan, Chuck and Ant were friendly, cheerful and handled the whole process (from packing to moving to unloading) so efficiently that, for the first time in my life, moving went quicker than I expected. Chess Moves handled EVERYTHING so well, I cannot recommend them highly enough—using this company was the best decision we made.
Isheeta Mustafi
10:09 21 Jun 19
We opted for the full packing service as we have an 8month baby and a 2 year old. From booking the quote to moving into the new house the process was friendly, efficient and professional. The team are all amazing and the guys worked round us when packing up the house and being thoughtful leaving toys etc to the last minute. My toddler hasn’t stopped asking about “the strong removal men”.Thank you for making a potentially stressful process so calm and easy. I would recommend Chess Moves to anyone. I can’t fault them.
lizzy miles
11:44 21 Jun 19
Excellent service from start to finish. Very quick and efficient at providing quote and responding to any questions. Super service on my moving day. Ryan and Paul were so helpful and completed the move which was a long distance one in amazing time. I felt completely stress free at the end. Thank you so much. Definitely recommend you and have already done so. Great value too.
Julie
18:26 02 Jul 19
Excellent service - professional, straightforward and efficient. Ryan and Paul made the experience easy and stress-free - and were still smiling when the whole thing overran and they were still unloading at 6pm on a Friday evening. I can wholeheartedly recommend Chess Moves.
Lynne Woodward
08:45 29 Jul 19
We only moved next door........But it is the same as moving to the North of Scotland, as it all has to go.Chess Moves were so highly recommended by my brother following his move, that I didn't look anywhere else. A great service from everyone, Luke with the survey and quote, Katie in the office, and our team of Ryan, Mark, Ant and Paul who did a brilliant job in moving us on the day, and remained cheerful all day long with no request being too difficult to undertake.Thank you Chess Moves for a really well done job, and a pleasure to deal with.
Mark Davies
07:49 02 Sep 19
The whole experience was excellent. I didn't feel like I was given the 'hard sell', but instead that I was talking to people who knew their business and would do their best to understand and meet my needs. Luke was great doing the quote. The lady in the office was very pleasant and efficient. Paul and Ryan did a first class job on the days of the packing and move. The price was very fair, not the highest, and I suspect they probably are the best removals company in Brighton. Thank you for taking the stress out of a massive job and doing a first class job for me.
Charlotte Cowling
16:09 04 Sep 19
The whole process was easy and stress-free. From booking an appointment for a quote to the moving day itself. Everyone involved was professional, friendly and helpful; we will definitely use Chess Moves again.
These guys are LEGENDS. We would trust no one else to move our home. We have used them twice now and they have always gone above and beyond. Friendly, helpful, completely trustworthy and careful. Nothing was broken and everything was put in the right place. Moving is stressful but it isn't with these guys.
Helen Cockle
13:13 11 Oct 19
Well what can I say, totally professional with a lot of personal attention. From the booking to the actual move, nothing was a problem. I would recommend chess moves removals to anybody wanting a smooth transition. Well done chaps and keep up the good work
Mark Wheeler
18:52 12 Oct 19
Chess moves were fantastic. They packed and moved us. The whole service was great - friendly, professional and very careful. I'd recommend them 100%.
Charlotte Graham
19:31 16 Oct 19
We used Chess Moves back in February - cannot fault them in any way. Absolutely superb quality and professional service. From my initial meeting with Luke through to stepping foot into our lovely new home we could not fault them in any way. They were punctual, professional and their communication was spot on.Ryan, Chuck and team were excellent from start to finish - they made our move the least stressful part of our whole 2 year house buying ordeal. Definitely use their packing service if you can - it is well worth the extra cost. Highly recommended - I've since passed on their details to several friends/work colleagues who have been equally as pleased as us.
Si Collins
08:19 22 Sep 19
Very friendly and helpful. Well organised and on time. Good communication and the staff are very polite and made the whole process less stressful. I would definitely recommend.
Nicki Purnell
11:39 12 Nov 19
We were recommended by a friend to use Chess Moves and couldn’t have been more pleased! From the initial estimation from Luke which was completely explained and planned thoroughly to the actual move things went very smoothly. We packed ourselves but did buy the packing materials which were dropped off to us in plenty of time.Our two removal guys were punctual and hard working with a nice bit of banter that made the move the best ever. Thank you to all involved...will definitely use again!
Al Chipman
05:42 14 Jan 20
Outstanding! Chess moves moved us just over a week ago. From quoting to moving this company is professional and prompt. The removal men were superb, polite and hard working. They worked fast and were very careful with all of our belongings. We had also used this company 7 years ago when we last moved and they were just as good then. Highly recommend this company
Stuart Lee
19:50 10 Jan 20
having a very late completion date at a busy time of year, (two weeks before Christmas) Chess removals went out of their way to accommodate my move despite already being booked.The guys were amazing. I had the full packing service and even after unloading they took the time to ask if I needed any furniture moved to another part of the room.Great service, polite and hard working. Highly Recommended
Gary Hopson
12:46 17 Jan 20
We used chess removals for packing and removals from our flat to our new house. The 3 men that can round to do the work were brilliant happy and lots of jokes. Very fast, tidy everything was packed perfectly ( no damages) at all we were packed and moved by 1pm after starting at 9. I would recommend chess removals slot. amazing service and very reasonably priced
Simon Dyer
17:32 18 Dec 19
I could not recommend Chess removals enough, I am not the type of person who leaves reviews however these guys deserve a review as the were so friendly (not over) helpful and made the whole day easy as moving could be. I only wish I had a better memory for names as I would of liked to have mentioned the guys by name. From making the original booking to completion the whole team are professional and helpful.
Teresa
12:09 10 Jan 20
Chess deserve their 1st class rating. I was delighted and a little amazed with the service they provided. Chuck, Ryan and Matt worked speedily and efficiently; nothing was too much trouble. We had the full packing service, which made the move even easier. I can throughly recommend Luke and his team, they were exceptionally polite, careful and courteous and I felt my home and my possessions were in very safe hands. I would use them again without hesitation. Thank you!
Jo
13:41 03 Feb 20
We used the full packing service (great price for the service given) and found it so stress free and easy. Ryan, Chuck, and Matt were absolutely amazing, very professional, helpful and easy to get along with. Nothing was too much trouble and they were always happy to give a helping hand throughout. We cannot thank them enough for everything they did to ensure our move was as easy for us as possible. Also thank you to Luke for holding our moving date for us even when we couldn’t guarantee it for a while.
Graham Draper
12:47 30 Mar 20
A first class experience using Chess Moves Removals. The guys met and exceeded our expectation. They were not fazed by lifting furniture into a 3rd flood apartment, and were quick to do so with no damage anywhere. They also responded positively at the last minute when another company bailed. Would use them again.
Alexander Antonarakis
13:28 25 Mar 20
The guys at Chess Removals did a fantastic job on our move yesterday. We were extremely impressed with the service we received. The move went very smoothly and was also very quick! The guys doing our move were really friendly and made us feel at ease. We would definitely recommend them to anyone.
Joe C
14:16 16 Jun 20
Very accommodating team which ensured a smooth move. Professional throughout and easy to talk to. We were given good advice given the current climate about what would be possible. Would highly recommend using these movers for any size project.
Seymour Vas
10:14 16 Jun 20
Chess Moves were just fantastic. Great to deal with from initial contact, quoting, organising all the logistics and parking suspensions. The team on the day were really nice, careful with all belongings and just overall a great experience. Would recommend them to anyone. Thanks again Chess Moves!
Andy Congleton
11:06 13 Jun 20
The guys from Chess Moves are great! Fast, friendly, efficient, they did a great job moving us into our new house, took down all the furniture and put it all back up. Great team at the office, really responsive, and the team that came to move us were really good guys. 100% would recommend. great job. Thanks so much
Alick Nee
13:08 28 Jun 20
Recommended by 3 different friends. This company is spot on from initial arrangements though to furniture delivery . They were bang on time , polite and quick. They arrived at my destination 5 minutes after me and we’re unpacked efficiently with in the hour and nothing was too much trouble Would 100 % recommend . Richard . Hove move date 23/7/20
richard oxford
08:05 25 Jul 20
Excellent job, I've never imagined that this company could make this amazing work. Everything was absolutely perfect and fast
pablo benitez
10:02 27 Jul 20
Just want to say a huge thank you to you, Ryan and the team for making my the move possible. We could not fault the team of guys you sent who were willing to help with anything I needed. They were polite, cheery (even with all the delays) and so efficient. The speed they worked was amazing. From the moment you came round to quote you put me at total ease with the move and your team truly delivered what you said they would. A fantastic service. I cannot thank you enough. Kind regards Diane
Matt Cooper
14:52 28 Jul 20
I have used Chess Moves twice now and both times have received impeccable service. From the friendly office staff to the guys who did the move, the service could not have been better. Chess Moves were the cheapest quote I found, but they were amazing - such good value for money. With my most recent move, we were in our new house well within 3 hours of them arriving at the old house to pack up. They looked after our stuff really well and sorted out our washing machine which was a life saver. Would definitely definitely recommend!
Kate Davey
12:59 12 Aug 20
Chess Mkves Removals were outstanding. We moved from Brighton to Wales, and the move could not have been better. Luke initially arranged the removal process and his customer service was excellent, and very professional. The two men who moved us were really lovely, and I was very grateful for all their hard work. I cannot thank Chess Moves enough, and I would strongly recommend them.
Pip Pop Kitchen
19:34 12 Aug 20
I can't speak highly enough of Chess Moves. Fast and straightforward setup from Luke and the admin team. Superb work from the movers on the day. They couldn't have been more helpful and efficient. Great end to end service including furniture assembly and careful plant moves. Much more than man with a van. Cheers all!
Matt Weekes
00:09 18 Aug 20
The guys from Chess Moves completed our move from Worthing to Shropshire on Friday and did a fantastic job. Professional, courteous, good humoured throughout. They took great care in packing, dismantling and reassembling our furniture and belongings. Our move also involved moving heavy garden pots and plants which was not easy. Not a single item has been damaged. the move was completed with great efficiency and the guys really cannot be thanked enough. I would recommend this firm without reservation. You do not need to look elsewhere.
J morg
17:31 30 Aug 20
Super guys, very professional and extremely efficient. Came around to make a quotation, everything was very detailed and well explained to me. Communications were efficient and timely. On the day of the move, the guys worked very hard and were extremely professional. Would definitively use again!
R Ottolenghi
14:19 28 Aug 20
Chess Moves have been superb from beginning to end. From the first phone call, to the socially distanced and respectful survey and quote with Luke, to the quote which was unbeaten by either local or national firms, to the follow up service and flexibility when we had some concerns around moving dates, to the responsiveness by both phone and email, we were beyond satisfied and well looked after throughout. This was all before the actual moving day when Ryan and Chuck outdid themselves. They arrived bang on time and in good spirits and from the get-go, took the stress out of the situation for us. They took charge and did what they knew best whilst being utterly respectful of our belongings. They were friendly, knowledgable and professional and were even great with our dog, being aware of her when she was getting interested in what was going on outside the front door and letting us know. They even played with her and, when she took a liking to one of their blankets, gave it to her as a moving gift!They did a double-drop off for us at a storage facility and then at another property and did it all with a smile on their face and keeping us in the lop the while way.Absolute stars and I can't recommend them highly enough.
Kate Eaton
16:41 29 Aug 20
Very happy to recommend. Ryan and Chuck worked quickly and carefully and were faultlessly polite. Made sure all of the furniture was in the correct place and, in the case of my Ikea bed, restored in better condition than my original construction!
Dom Evans
06:02 27 Oct 20
Fantastic company who I have used four times. From Luke’s initial quote, Tom’s help and during the move day itself they have been thoroughly professional. Big thanks to Ryan and Chuck for being so helpful and cheery throughout, nothing was ever a problem. Would highly recommend.
Bex A
09:51 29 Oct 20
Chess Removals did the packing and moving of my elderly parents entire contents of their home in Brighton and transferred it to their new home in Dorset. They were helpful, friendly, hard working, polite and enthusiastic and made the whole procedure as easy as it could be. Would definitely recommend.
Lynn Broom
09:14 25 Nov 20
Chess Moves loaded two vans on day one. The guys were speedy, efficient and the whole operation stress-free. I was particularly impressed by the padded quilts provided to protect my furniture and the first-class wrapping of many pictures which the guys took off the walls for me. Great care was taken to load the vans appropriately for a drop-off en route to destination in Monmouth, South Wales. Day two involved driving both directions and two deliveries. Tommy communicated well and Chuck, Ryan and Ant were professional throughout. Thank you guys for a great move.
YogaSue
11:11 21 Dec 20
These guys are simply incredible!Ryan, Chuck, Tommy and Jamie worked with us over three days on a relocation of our family home from Brighton to Cornwall.We have two young children who were curious as to what the lads were up to and they were so accommodating. Ryan and the team could not do more for us, offering advice on personal pieces we wanted to pack. They took down all our furniture and rebuilt it at the other end, they even hung out clothes back on the rails.I highly recommend the full packing service, they will even take the boxes away. The guys were a pleasure to have around and were happy to reorganise some furniture when we realised it would be better placed in another room. We didn’t lift a finger allowing us to concentrate on the kids and the cat. Everything is labelled, in the right rooms and we have not struggled to find anything, two days later we are almost fully unpacked which I still can’t quite believe!If you are moving house, do not hesitate to work with Chess, they are unbelievable and really lovely to work with. Thank you guys!!
Laura Le Masurier
09:55 24 Dec 20
I cannot thank Ryan and Chuck enough for getting us moved. They were both so polite and respectful and willing to put themselves out to go the extra mile. Tommy also went out his way and kept in constant contact to secure a move date. I was recommended Chess Moves and I would definitely recommend them as a company.
Emma Palmer
08:49 08 Jan 21
I have just had the absolute pleasure of using Chess Move Removals, twice due to not completing on the day I should have.Matt W and James looked after me last week,nothing was to much trouble and they were really reassuring when things didn’t go as planned and I was stuck with nothing.They stored my stuff for a week and kept my fresh food out and gave it to me, I was in a state with everything changing unexpectedly and they remembered and saved me losing money.Today Chuck and Ryan were awesome and rebuilt everything, put everything anywhere I asked. Kept checking on me, as I had a stressful week and were just as kind and hardworking as the team last week.Both teams were so polite, diligent and did everything with a smile and a joke. It meant so much to me, as I had been so stressed out.Moving can be stressful but if you use Chess Moves Removals, the heavy part of the job will be done and to an exceptional standard.All done at a fantastic price and I was able to add on furniture I had bought, which made everything so much easier.Invoices were clear and concise and Tommy kept me in loop at all times and the timing was impeccable.I will never use anyone else in the future, I’ll be a customer for life and I will be encouraging anyone I know for any move, to use this amazing company.
Oonagh O'Brien
13:06 04 Feb 21
Chuck and Ryan did an absolutely fantastic job of moving us from Brighton to Nottingham. They were polite, efficient and friendly. Thank you!
Jenn M
21:09 15 Mar 21
We recently used Chess Moves to move from Brighton to Eastbourne and found them to be an excellent service. The process went smoothly and professionally from start to finish and we were made to feel confident the whole time. The team were helpful and friendly and nothing was too much trouble for them. We would definitely recommend them to anyone who is moving home.
Audrey Oldman
17:42 20 Mar 21
Not having moved for 17 years, I'd forgotten how stressful it could be. The survey was quick and the estimates turned out to be spot on! The guys turned up (at the time I was told) and told me what they were going to do and got on with it.I thought my sofa wouldn't fit in the new house and unfortunately was going to have to put it into storage. However, the guys went above and beyond, they took to sofa back off, then at the new house took the front door off which just gave enough space to get everything in - dead pleased.thanks to all the team.
Phil O'Neill
08:16 25 Mar 21
I had been told that moving is one of the most stressful times and boy did I come to realise it. However I found the gentlemen who work for chess moves so calming and reassuring especially when everything was becoming too much. Thomas in the office was really good answering my questions and on the day of things going into storage the men worked non stop as they also did almost 2 months later when I finally moved. Without their calming presence I am not sure how I would have coped. Thank you so much for all your help, friendliness, and for helping me stay sane.
Ann Martin nee Thayre
18:32 01 Apr 21
We had a bit if a hiccup with our moving quote as it was via video due to COVID - we ended up with too few vans and too few movers. Despite this, Ryan, Ant, and Toby showed up on the day and did a stellar job helping us move house. They were professional, careful, and gave 150% to get us out of our house as quickly as possible. They then worked overtime to get us in to our new house and we were super grateful for their time and effort. They were also just a really nice crew and super easy to chat to. If we could give the guys 10 stars, we would. The 4 star review simply reflects the issues with the quote which made the day a bit more difficult than it needed to be.
Christina Mayhew
08:19 22 May 21
Excellent team start to finish.Ryan, Ant and Vann knew what they were doing, on time, speedy, no breakages and nice guys. No hesitation in recommending them and the company.
Mel b
18:34 30 May 21
On behalf of my mum & dad they thank you for going above and beyond for them. After my mum & dad were let down by another company they got in contact with Chess Moves.Tom was fabulous and bent over backwards to help them and managed to organise their move seamlessly. A huge thanks to Ryan and the others who did the move. Everything went quickly and smoothly. My mum and dad were delighted with every aspect of the move.
Andrew Waller
13:58 08 Jul 21
I was absolutely blown away by the three men who came to move me this week. They were professional, efficient, polite and incredibly helpful. One piece of furniture proved to be a challenge to get out but they just navigated their way through it with ease. I was incredibly impressed impressed would recommend them in a heartbeat.
Rebecca Parangi
19:33 04 Aug 21
Chess moved us on 27th August Ryan, Chuck,and Anthony were very efficient and very fast and very friendly made our move a pleasant experience thank you very muchRick
Rick Mahoney
09:31 29 Aug 21
I highly recommend Chess Moves. Their service is just impeccable- from our first point of contact Thomas Potter who's always quick to responding to our queries, to Mike who's come to the property to give us quotation and explained the moving process and to the very efficient, hardworking and professional team who has done the packing and moving for us. Special thanks to Ryan, Chuck, Anthony, Ant and Ben for a very smooth move. We couldn't have asked for a better moving company!All the best!
Roselle Allan
10:19 27 Sep 21
Once again, the guys at Chess Moves did a fantastic job moving us into our new home yesterday. Ryan, Chuck and Ant couldn't have been more pleasant, helpful or professional and went out of their way to make the process stress-free. They had to deal with a piano, lots of very heavy garden pots which they had to collect from a different address, and finding a way to get a lot of stuff into a small property in a sensible fashion. Our belongings have been in storage with Chess Moves for 3 months, all came out in exactly the same condition it went in. Tommy and the other office staff were always accommodating and worked to make the whole process as easy as possible for us. I would never use another removals company. Thank you.
Nicola Jones
08:39 05 Oct 21
Great service from start to finish. Mike's initial visit and quote were so reasonable I had to ring the office to double check he had included everything! The guys were great on the day and wrapped the more awkward and heavy pieces for me. Storage costs were also very reasonable and equally the move to my new home was quick and smooth. The team are professional and friendly with a 'can do' attitude. Hopefully this will be my last move but I wouldn't hesitate to use them again or recommend them to others.
dahlia maslin
08:52 14 Oct 21
We all know selling your home & moving can be one of the most stressful things to do, but if the logistics of packing & moving is done by Chess Moves OMG it makes it so much easier - they were fantastic from intro to unexpectedly having to put everything in storage then finally moving into new home - the guys could not have done more and always with a smile - they are fantastic & well worth the cost - best removal company I have ever used.
Caroline Aitken
18:08 04 Nov 21
We used Chess Moves for our move from Hove to Manchester and cannot fault any aspect of the service. The build-up to the move had been stressful and exhausting and it was a huge relief to have their expertise and professional input. We received an excellent service from the whole team right from the initial survey through the staff in the office and the guys who did the packing and the removal. Many thanks to all for such a quality service.
Colin Burns
14:48 14 Nov 21
The team turned up early and had our 1 bedroom flat packed and squared away in roughly 2 hours. The team were extremely professional, friendly and went above and beyond assisting us with our move. They got all our big furniture were it was needed in the new place all in all an outstanding service!
Martin Rann
12:05 27 Nov 21
Ryan and Chuck deserve a huge bonus after all their hard work yesterday! They moved us from a very awkward 3rd floor flat in the middle of Brighton which necessitated thousands of steps being negotiated. They remained cheerful as they negotiated large items of furniture through tight doorways and carried large and heavy boxes downstairs. They had lots of good ideas for the best way to pack everything and made a very daunting experience less of a challenge.The price was very reasonable and it was a godsend that they were able to move us at very short notice.A big THANK YOU to everyone at Chess.
Elizabeth Everett
17:19 06 Jan 22
A huge thank you to Chuck, Ryan and Julian and the whole team at Chess Moves. Thank you for yet another successful move. Professional and friendly, they took care over everything and ensured a smooth transition. Nothing was too much trouble. We would highly recommend Chess Moves. Thanks again guys!
V D
07:46 23 Jan 22
I don’t often write reviews, but Chess Removals were absolutely faultless from start to finish.I was slightly hesitant in using a removal firm to move my possessions but Chuck Ant and Ryan made the process seamless. Loaded up very quickly and unloaded just as fast, whilst being very conscientious and careful to ensure delicates weren’t broken, and items were placed carefully against walls etc. Nothing chucked off the van or smashed about, and everything placed where it was labelled.They even did little things like plugging the fridge straight in, helping me get sofa and table legs back on, so it’s a few less things to worry about.If I could change one thing - I wished I had the guys in for a packing service as it took me ages!
Aaron
10:25 09 Feb 22
Enjoyed a stress free and easy move from Brighton to Devon. The crew Ryan, Chuck, Ant and Matt were brilliant and dealt with the whole move superbly. It was stress free, timing was prompt, the move out was swift and likewise the move in couldn’t have gone more smoothly. Last minute items were packed and valuables wrapped safely for the journey. Will gladly recommend Chess Moves in the future.
Tom Kiss
22:58 26 Feb 22
Ryan, Callum and Chuck were absolutely brilliant moving my elderly parents. They were kind, empathetic and endlessly patient. A fabulous service and we would highly recommend them. Thank you guys!
Paula Sargent
18:01 06 Apr 22
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